• Tucked between the lush tropical jungle and the premium white sandy beach, the Sandos Caracol Eco Resort provides guests with more than just a beach vacation. Focused on educating, highlighting and celebrating the local culture & environment, Sandos Caracol treats its guests to a one-of-a-kind activities program: play the ancient Mayan ball game, explore the mangrove forests, plant a native tree, discover the cenotes, and learn jungle survival skills. The diverse fun doesn't stop here; this family-friendly resort also features an incredible waterpark, activity program, sandcastle building and a supervised kids' club. When it comes time to recharge your batteries or recap the day, you'll find an endless selection of restaurants from a Mexican buffet, to restaurants specializing in vegetarian, teppanyaki, Brazilian, Mediterranean, Italian and seafood.

  • Carr. Cancún, Chetumal, Km 295
  • Playa del Carmen, Riviera Maya
  • Quintana Roo, Mexico
  • Telephone: 011-52-984-873-4444
  • Fax: 011-52-984-873-1169


    General information
  • Total number of rooms: 956
  • Check-in time: 15h00
  • Check-out time: 12h00

  • Suitable for
  • Singles
  • Couples
  • Families
  • No student groups at March break
  • Minimum check in age: 18
  • Part of property Adult Only

  • Town/Area the hotel located in: 45 minutes from Cancun airport 15 minutes to downtown Playa del Carmen, 60 minutes to downtown Cancun.

  • Others services: 9 restaurants: 3 buffet & 6 A la Carte, 9 bars including 1 snack bar and 1 disco bar, theatre, fitness centre (18+), SPA ($ -18+),
    2 lit tennis courts, internet service at internet room ($),
    complimentary Wi-Fi internet access in designated areas,
    4 pools: 1 for kids and 1 exclusively for the Select Club guests,
    sun beds, sun umbrellas, sun terrace, water park,
    supervised kids club fully equipped with video games, jungle gym, trampoline, bouncy castle & mini-movie theatre (ages 4-12 years old), baby club (ages 2-3 years old),
    shops ($), laundry service ($), water sports centre ($).

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    Prices and inclusions are indicative and are subject to change.